Privacy Policy
Last updated: 22/10/2026
1. Who we are
Arcufit Limited ("Arcufit", "we", "us") is a company registered in Scotland, with its registered address at 12 Corsebar Crescent, Paisley, PA2 9QA. We are the data controller for the personal information described in this policy.
If you have any questions about this policy or your data, email us at [email protected].
2. The information we collect
We collect information when you use our website, buy from our shop, book or attend classes, join a waitlist, or join the Arcufit Accountability Club:
Contact details: your name, email address, phone number and postal address.
Order and payment details: what you buy and when. Card and PayPal payments are processed securely by Stripe and PayPal. We never see or store your full card details.
Membership details: your subscription status, the content you access and your check-in history.
Health and fitness information: if you join the Accountability Club, we ask for your age, height, weight, activity level, goals, allergies, dietary needs and any health conditions or pregnancy that affect your nutrition. Your weekly check-ins may include your weight, measurements and how you're feeling.
Communications: emails, messages and form responses you send us.
Website usage: basic technical information such as your IP address, browser and pages visited, collected through cookies (see section 9).
3. How we use your information
What we use it for
Our lawful basis
Providing your order, classes or membership, including meal plans, calorie targets and check-in replies
To perform our contract with you
Taking payments and managing your subscription
To perform our contract with you
Sending service emails, such as welcome emails, check-in reminders and payment notices
To perform our contract with you
Sending news, launches and offers
Your consent, which you can withdraw at any time
Keeping business and tax records
Our legal obligations
Improving our website and services
Our legitimate interests in running and improving our business
4. Health information
Health information is "special category" data under UK data protection law and has extra protection. We only collect it with your explicit consent, which you give when you submit the calorie target or check-in forms. We use it only to set your calorie target and to support you through the Accountability Club.
You can withdraw your consent at any time by emailing [email protected]. If you do, we will delete your health information, but we won't be able to provide a personal calorie target or check-in feedback.
5. Who we share your information with
We never sell your information. We share it only with trusted providers who help us run Arcufit, and only as much as they need:
Funnel Sketchers: our website, membership, forms and email platform.
Stripe and PayPal: to process payments.
Delivery companies: to send shop orders to you.
Our accountant: for business and tax records.
Gymcatch app: for class bookings
We may also share information if the law requires us to.
Some of these providers store data outside the UK. Where they do, they use legal safeguards approved under UK law, such as the UK International Data Transfer Agreement or adequacy regulations.
6. How long we keep your information
Accountability Club health information: while you're a member, then deleted within 6 months of your membership ending.
Order and payment records: 6 years, as required for tax purposes.
Marketing contacts: until you unsubscribe, or 2 years after your last contact with us.
Waitlist sign-ups: until the launch, then kept as marketing contacts only if you agreed to marketing.
7. Your rights
You have the right to:
access the information we hold about you
have inaccurate information corrected
have your information deleted
restrict or object to how we use it
receive a copy of your information to take elsewhere
withdraw your consent at any time
To use any of these rights, email [email protected]. We'll respond within one month. Every marketing email also has an unsubscribe link.
8. Keeping your information safe
We use secure, password-protected systems and only give access to people who need it to support you.
9. Cookies
Our website uses cookies to make it work properly and to understand how it's used. You can control cookies through your browser settings. Blocking some cookies may affect how the website works.
10. Complaints
If you're unhappy with how we've handled your information, please contact us first at [email protected] so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.